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Frequently Asked Questions

Browse the Boulevard Towers frequently asked questions by selecting a category below. If you have a question that is not listed, please contact us.

Booking & Check-In

Information about bookings, payments and check-in.

Q: What time is check-in and check-out?

Check in 2 pm

Check out 10 am

Q: Do you require a security bond upon check-in?

Yes.  Either a valid credit card or $200 cash

Q: Is after hours check-in available?

Yes, there is an after hours check-in service

Please contact us prior to arrival for details

Q: Can I have a late check-out?

Yes, if no one is checking in on the day of departure.

A fee applies so please contact Reception to see if this is available

Q: When do I have to pay a deposit?

At the time of making the booking – either by credit card or direct transfer

Q: What are the reception hours?

Mon - Fri - 8.30am to 5 pm

Sat 8.30 am to 1 pm

Sun  9 am to 11 am

Q: Can I book theme park tickets at reception?

Yes and there is no booking fee

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Services & Facilities FAQ's

General information about our accommodation services and on-site facilities.

Q: Is there Internet or WiFi access available?

Yes there is FREE Wifi in every unit. Unlimited downloads are available.

Q: What facilities do you have?

  • Heated indoor pool
  • Heated outdoor pool
  • Child’s paddle area
  • Heated SPA
  • BBQ
  • Tennis
  • Sauna
  • Tropical Gardens
  • Internet Kiosk and Wireless Internet

Q: Is there car parking available?

One car space is allocated per apartment.

We also have an outdoor visitors car park

Q: Is all linen provided?

Yes.

BeachTowel Hire is also available upon request.

Q: How often are the rooms serviced?


For bookings 8 - 14 days duration the unit is serviced midway through yor stay.  For bookings longer than 4 days the service is every 7 days.

Q: Is the pool heated?

Both the indoor AND outdoor pools are heated.

The outdoor SPA is also heated.

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Location FAQ's

General information about our location.

Q: How close is Surfers Paradise?

3km or a 30 minute stroll along the beach

Q: Are there shops or restaurants nearby?

The Oasis Shopping Centre and Restaurant precinct are only a brief 5 minute stroll.

Q: Is there public transport nearby?

The nearest bus stop is only about 300 metres away.

The nearest Light Rail Station is at the Convention Centre about a 10 minute stroll.

Q: What local attractions are in the area?

Casino

Convention Centre

Pacific Fair Shopping Centre

Parks

Beach

Sea World

Q: How far away are the theme parks?

Sea World is only a 10 minute drive way

Movieworld, WetnWild, Dreamworld and Outback Spectacular are aprox 20 minute drive.

 

Q: Where can I buy groceries locally?

The Oasis Shopping Centre about a 5 minute stroll away has a Woolworths and several other food oulets.

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