NOTICE: For the safety of our staff and guests, we are COVID safe. See more here >>

TERMS & CONDITIONS

On arrival at Boulevard Towers:
We accept: VISA, Mastercard and EFTPOS. AMEX and Diners cards are also accepted, but carry a surcharge of 2% + GST. Cheques will not be accepted.

DEPOSIT POLICY

At the time of booking your Credit Card will be charged $300 by Boulevard Towers (if the balance is less than $300, the full amount will be processed).

This total deposit is included in the room price and does not include any additional charges or fees.
The remaining balance is to be settled upon arrival at Boulevard Towers.

A booking is confirmed once a deposit has been processed. If your deposit is unable to be taken your booking will be cancelled.

Valid Credit Card details or a security bond of $200 cash will be required on arrival.

CANCELLATION POLICY

ALL CANCELLATIONS MUST BE RECEIVED IN WRITING.
A cancellation of a booking MEANS:
A booking that is cancelled completely, OR A booking that has the dates altered, OR No Show.

If the written cancellation of the booking is received thirty (30) days prior to the booked date of arrival then the full refund of deposit less an administration fee of $300 will apply.

If the written cancellation of the booking is received less than thirty (30) days prior to the booked date of arrival, there will be NO REFUND of the deposit unless and until the premises are re-let for the total period of the booking held, then the deposit will be refunded less an administration fee of $300.

COVID-19 CANCELLATIONS

We understand that being fully flexible is essential during these uncertain times. Book with confidence today knowing that you can cancel or change your plans right up until your arrival date, with a full refund, should any last minute covid restriction changes prohibit you from continuing with your booking.

SHORT NOTICE BOOKINGS

Where a booking is made less than fourteen (14) days prior to the booked date of arrival there will be no refund unless and until the premises are re-let for the total period of the booking in which case an administration fee of $100 will be deducted from the monies held before the remainder is refunded.

This Policy is subject to change without notice.

Please Note:
*Children under 2 years and in own bedding are free of charge.
*Cot hire is $5 per night.
*Highchair and pram are also available to hire (price on request).
*Extra person is $30 per night.
*Air-con available in some apartments and included in the rate
*Half day rate applies for extension until 2pm, otherwise full days rate applies
*No pets allowed on premises
*Guests are responsible for damage and/or losses from their apartment.
*Personal property is not insured by us.
*There is a safe in each apartment
*Smoking only permitted on your balcony
*Daily service available on request at extra charge
*The tariff does not include washing of dishes or removal of rubbish. A cleaning charge may apply if the apartment is not left in a reasonable clean and tidy condition.
*Prices are subject to change without notice

Check in: 2:00pm
Check out: 10:00am

OFFICE HOURS

Monday – Friday: 8:30am to 4:30pm
Saturday & Sunday: 9:00am to 11:00am
Public holidays: 9:00am to 11:00am
CLOSED Christmas Day and Easter Sunday
After Hours Arrivals: please call office in advance for information.

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